Privacy Policy

Last updated: May 22, 2026

Introduction

sparkling-loom respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Request garden care services through our website
• Contact us via email
• Subscribe to communications or updates
• Interact with our website

Personal Information

The types of personal information we may collect include:

• Name and contact information (email address)
• Service preferences and requests
• Property address for service delivery
• Communication history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our garden care services
• Process and respond to your service requests
• Communicate with you about services, updates, and promotional offers
• Analyze usage patterns to improve our website and services
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (subject to confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 127 Garden Grove Avenue, Brisbane, QLD 4000, Australia